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Outsourcing IT Support in Edmonton

Outsourcing IT Support in Edmonton

To ensure reliable operation of the network infrastructure of the company's customers, ITM Technologies provides services in support of your corporate network.
The Outsourcing IT Support consists of ITM specialists providing support to the network, control over its operation, as well as taking the necessary measures in emergency situations.

The Outsourcing IT Support is based on an individual approach with the characteristics of the existing network infrastructure. Because of this, support is provided for any network architecture and complexity level.

The composition of services includes:
- Network Set up
- Installation, centralized configuration and software setup
- Holding of timely software updates
- Monitoring of the network, and maintenance of computer networks
- Incident resolution, execution of service requests
-Providing regular reporting on incidents and complaints

Services in support of a corporate network, provided by the company ITM Technologies, allow reliable operation of the network infrastructure for corporate customers. The range of services includes: LAN & WAM network maintenance, continuity and support of network equipment, configuration and optimization of network software.

The advantage of outsourcing computer network support is that this is not a one-time service, but rather a long-term partnership. Handing over functions of IT services to an IT outsourcer, allows the customer to obtain such advantages as reduced costs, increased quality of IT services, and have guaranteed control and maintenance of network.

Our specialists have all the necessary certificates for maintenance of computer networks, including a wide range of network hardware and software, and more importantly have considerable experience derived from many projects in the field.
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